For Training Academies and Franchise Networks
Support every practitioner. Around the clock.
Your practitioners have questions at 9pm on a Saturday mid-treatment. Mikora answers them instantly on WhatsApp — from your own training materials — and escalates to your team only when it matters.
The problem
Practitioners need answers mid-treatment, not next business day.
Your trainers spend hours answering the same questions repeatedly.
Support quality depends on who happens to be available.
How Mikora solves it
Instant WhatsApp answers from your own knowledge base
SOPs, training manuals, and treatment protocols become an always-on support layer.
My client asked how soon they can shower after treatment — what do I tell them?
Wait 24 hours, lukewarm water only, pat the area dry. Full aftercare steps are in module 6 of your course manual.
Answered in 4 seconds — from your training manual
Intelligent escalation
Complex or sensitive queries route to your training team with full conversation context.
Customer reporting an intermittent fault after install — advice?
Your training team notified — full conversation context attached
Every conversation logged
See what practitioners ask, where knowledge gaps are, and how support performs.
- V240 — wall install clearance21:04
- Maintenance — quarterly service checklist19:48
- Warranty — registration query18:15
142 conversations — 9 escalated
Support available 24 hours a day 7 days a week.
Trainer time freed for high-value work.
Every practitioner interaction captured and searchable.
Related capabilities
Ready to see Mikora in action?
Put your expert knowledge on WhatsApp — verified answers, 24/7, with your team in the loop.