Case Studies

Three stories. One client.

Everything below was delivered for a single global aesthetic device brand over eighteen months — the support system, the revenue operations behind it, and the work that arrived once both were running.

Technical Support

Verified answers on WhatsApp

A training library turned into verified answers in seconds, with clinical questions escalated to named trainers.

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Revenue Operations

Attribution and a rebuilt pipeline

An attribution audit, a website assistant that scores on arrival, and a CRM restructured and re-automated underneath both.

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The Whole Account

One job became about ten

Manuals, course design, a catalogue migration and a captioned back catalogue — almost all of it starting as a single request.

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Client named on request. Figures are taken from the live systems and the migration runbooks, not from a brochure.

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